FAQ
1. Shipping & Delivery
Do you ship internationally?
Currently, we only ship within the United States. We do not offer international shipping at this time.
How much does shipping cost?
Shipping is 100% FREE on all orders across the USA. No minimum purchase or discount code is required.
How long will it take to receive my order?
- Handling Time: 1–3 business days (Monday – Friday)
-
Transit Time: 5–8 business days (Monday – Friday)
Most customers receive their orders within 6–11 business days.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier’s website.
2. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. You have 30 days after receiving your item to request a return. Items must be unused and in their original packaging.
Do I have to pay for return shipping?
No! We offer free return shipping for eligible returns. Please contact us at:
contact@marketcraftsellers.store
We will provide a prepaid return label if applicable.
When will I receive my refund?
Once we receive and inspect your return, we will process your refund. It usually takes 5–10 business days for the amount to appear in your original payment method.
3. Orders & Payments
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as other secure payment methods available at checkout.
Can I cancel or change my order?
If you need to change or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed for shipping, changes may no longer be possible.
4. Contact Us
If you need any assistance, feel free to contact us:
MARKETCRAFT SELLERS
Email: contact@marketcraftsellers.store
Phone: +1 864-473-5459
Address: 5617 Feagan St, Houston, TX 77007, United States